Stakeholders
Identification and Dialogue with stakeholders
Topics of Concern to Stakeholders and Communication Approaches
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Shareholders / Investors
Communication Approaches and Frequency Topics of Concern - Annual Shareholder's meeting
- Institutional Investor Conference (irregular)
- Regularly announce financial statements and annual reports
- Announce Material Information in accordance with regulations of the competent authority
- Official website information disclosure
- Contact window for spokespersons and shareholders
- Energy
- Indirect economic shock
- Economic performance
- Public policy
- Marketing and labeling
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Employees
Communication Approaches and Frequency Topics of Concern - Questionnaire (year)
- CEO (anytime): employees directly respond to any suggestions to the company
- Intranet information system (at any time): Announcement through the intranet and available for inquiry
- Two-way communication between management and management (every 3 months): communication meeting between managers and senior managers
- The general manager (irregularly) shares ideas and concepts with all employees by email
- Weekly meeting (weekly): employees can submit suggestions
- Appeal hotline (irregular): for employees to respond to the situation of the problem, once notified, the case will be filed and handled by a dedicated person immediately
- Senior supervisors (irregularly) communicate face-to-face with union representatives
- Trade union, labor union, welfare committee meeting (season): make suggestions and negotiate with the company
- Management system improvement opinion response sheet (irregular)
- Labor Retirement Reserve Supervision Committee (every three months), Reward and Punishment Evaluation Committee (irregular)
- Economic performance
- Occupational safety and health
- Public policy
- Labor-employment
- Relations
- Employee diversity and equal opportunities
- Labor/management relations
- Training and education
- Non-discrimination
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Customers
Communication Approaches and Frequency Topics of Concern - Questionnaire (year)
- Customer service network mailbox (irregular)
- Customer satisfaction survey (year)
- Participate in related product exhibitions to directly understand customers and market development direction (irregular)
- Energy
- Forced or compulsory labor
- marketing and labeling
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Suppliers
Communication Approaches and Frequency Topics of Concern - Dealer Conference to understand customer needs (years)
- 24-hour free customer service hotline (irregular)
- Customer service network mailbox (irregular)
- Customer satisfaction survey (year)
- Official website and e-newsletter: satisfaction survey, questionnaire (irregular)
- Sales department visits customers (irregularly)
- Participate in related product exhibitions to directly understand customers and market development direction (irregular)
- Energy
- Compliance with laws and regulations related to environmental protection
- Indirect economic impact
- Supplier social assessment
- Procurement practices
- Materials
- Supplier environmental assessment
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Government agencies
Communication Approaches and Frequency Topics of Concern - Regular regulatory review
- Seminars and publicity meetings held by the competent authority (irregular)
- Exchange of official documents, project discussions, public information
- Compliance with laws and regulations related to environmental protection
- Waste water and waste
- Human rights assessment
- Employee diversity and equal opportunities
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Communities
Communication Approaches and Frequency Topics of Concern - Participate in community activities and adopt community public areas to maintain cleanliness and clean up and establish good relations with neighbors
- Compliance with laws and regulations related to environmental protection
- Waste water and waste
- Biodiversity
- Emissions
- Local communities
Stakeholder contact line
All stakeholders (including customers, manufacturers, employees, shareholders, etc.) are welcome to provide valuable opinions.
Please contact our spokesperson/acting spokesperson, thank you.
Spokesman | Law Lee ( Chairman ) |
---|---|
Tel | +886-6-505-3700 #217 |
law@nextapogee.com.tw | |
Acting Spokesman | Rick Wei ( Vice General Manager ) |
Tel | +886-6-505-3700 #100 |
rick@nextapogee.com.tw |